Order, Payment and Delivery

Here's some general info on how you can purchase our products and when and how they are delivered to you. Please also read our Terms and Conditions

Ordering

Ordering products through our online shop is currently only available for customers that live within the following countries:

Europe
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
North America
Canada, Mexico
Oceania
Australia
Asia
Japan

However, if you live outside the countries listed above, please use the contact form to get in touch with us:

Please read our Privacy Policy on how your personal data is processed.

Payment

In our online shop, you can pay via Credit Cards, Debit Cards and PayPal during checkout.

For advance payment by bank transfer to our bank account, we grant 3% discount on the net purchase price.  After the purchase we will send you an updated invoice. Please make the payment after receiving the invoice. Your order will be processed and shipped subsequently.

Delivery and Shipping Cost

As a rule, all products are manufactured to order. Exceptions to this are used items or items on display. Estimated delivery times are indicated on the product page and also during checkout.

Shipping to your country - if available, see list above - will be calculated during checkout, once you enter your destination country and ZIP code. Depending on the product and destination country, we are likely using DHL or UPS as our logistics partner.