Privacy Policy
1. NAME AND ADDRESS OF THE RESPONSIBLE PERSON
Responsible within the meaning of the European General Data Protection Regulation („GDPR“) is: HEIKENFELD AUDIO SOLUTIONS UG (haftungsbeschränkt), Röntgenstr. 1a, 46242 Bottrop, Germany (hereinafter referred to as "HEIKENFELD AUDIO SOLUTIONS" or "we" or „us“).
2. GENERAL DATA AND INFORMATION
HEIKENFELD AUDIO SOLUTIONS is working on keeping information and data contained on this website up to date and accurate. HEIKENFELD AUDIO SOLUTIONS reserves the right to modify or supplement the information or data provided without prior notice.
3. CONTRACTUAL RELATIONS
The www.threebananasamps.com website concurs with various third-party service providers which includes also hyperlinks to the websites of third-party service providers. HEIKENFELD AUDIO SOLUTIONS enables users of its websites to also access the websites of business partners.
Users of the www.threebananasamps.com website enter into a contractual relationship with the respective service provider through the use of its services. The terms and conditions of this service provider are then applicable. The legal and contentual responsibility for the services offered on the pages of the partner enterprises lies solely with the respective partner enterprises.
4. LIABILITY
The information provided to you on our website has been collected with the greatest possible care and is updated continuously. Despite our best efforts, however, the absence of errors cannot be guaranteed. No liability shall be accepted nor any guarantee given with regard to the currency, correctness or completeness of the information and data provided.
Despite every effort to monitor content, we accept no liability for the content of external links. The operators of such linked pages are exclusively responsible for their content. HEIKENFELD AUDIO SOLUTIONS UG (haftungsbeschränkt) is also not responsible for the data protection policies of such websites.
5. COPYRIGHT
The content of the THREE BANANAS AMPLIFICATION website is protected by copyright. The copying, spreading, storage, reproduction and transmission of all information or data, particularly the use of texts, parts of texts or images, or other works published on the websites, is expressly prohibited without the prior written consent of HEIKENFELD AUDIO SOLUTIONS UG (haftungsbeschränkt). This does not include the the texts and images in the "Press / Media" area which are provided expressly for distribution.
6. APPLICABLE LAW
All information or data and their usage, as well as any associated action, inaction or omission associated to the THREE BANANAS AMPLIFICATION website are subject to German law exclusively. The place of jurisdiction is Gelsenkirchen, Germany.
7. CONSUMER DISPUTE SETTLEMENT
HEIKENFELD AUDIO SOLUTIONS would like to highlight that we are neither obligated nor willing to participate in a dispute settlement process before a consumer conciliation committee in accordance with the German law on consumer dispute resolution (Verbraucherstreitbeilegungsgesetz). The responsible chamber of mediation is:
Universalschlichtungsstelle des Bundes - Zentrum für Schlichtung e. V.
Straßburger Str. 8
77694 Kehl
Germany
www.universalschlichtungsstelle.de
8. PRIVACY POLICY
The provider of the website www.threebananasamps.com is HEIKENFELD AUDIO SOLUTIONS UG (haftungsbeschränkt), Röntgenstr . 1a, 46242 Bottrop, Germany (hereinafter referred to as "HEIKENFELD AUDIO SOLUTIONS" or "we" or „us“). You can find further information about the provider in the Imprint of this website.
The protection of personal data is very important to us. Below we inform you about the extent and purposes of our collection and use of personal data in connection with the provision of this website.
WHAT ARE PERSONAL DATA?
Personal data are all pieces of information related to a specific or identifiable natural person e.g. your name, address, mailing address, telephone number, or e-mail address.
CATEGORIES OF RECIPIENTS
First of all, only our employees receive knowledge of your personal data. We also share your personal data, as far as this is permitted or required by law, with other recipients who provide us with services in regards to our website. We limit the transfer of your personal data to what is necessary, in particular to be able to process your order. Some of our service providers receive your personal data as processors and are then strictly bound to our instructions when handling your personal data. In some cases, the recipients act independently with their data, which we transmit to them. Please find a list the categories of potential recipients of your personal data below:
• Payment service providers and banks, while processing the payment
• IT service providers for the administration and hosting of our website, for sending newsletters and operating our IT systems
• Legal advisors in asserting our claims
• Sales and distribution partners
• Service providers who record initial contact data on our behalf
• Other categories of recipients if required
ACCESSING OUR WEBSITE
When you access our website, your web browser transmits certain data to our web server for technical reasons to provide the information you are retrieving. The following data are collected, temporarily stored, and used in order to enable the access to our website:
• IP address
• date and time of your request
• time zone difference to Greenwich Mean Time (GMT)
• content of your request (specific page)
• access status / HTTP status code
• data volume transmitted
• website from which your request originates
• browser, language, and version of the browser software
• operating system and its user interface
• referring website
9. COOKIES
When you visit our website we may store information on your computer in the form of a “cookie”. "Cookies" are small text files that are copied from a web server onto your hard drive. Cookies contain information that can later be read by a web server in the domain from which the cookie was sent. The cookies we use contain no personal data.
We use what is known as "session cookies" and "persistent cookies". Most of the cookies we use are session cookies, which are necessary to keep your visit consistent, i.e. to ensure that, for example, your details are retained during the session. These session cookies are automatically deleted when your session ends.
Persistent cookies remain on your terminal device for a longer period of time and enable us to use, for example, the web analysis tools described below.
You have the option to accept or block cookies. The majority of web browsers automatically accept cookies. Normally, however, you can use your browser settings to block cookies. If cookies are blocked then you may potentially no longer be able use some of the functions of our website. If cookies are accepted you can block the accepted cookies again at a later point in time. If you delete the cookies then all of the settings managed by these cookies, including advertising settings, will be deleted and it may not be possible to restore them.
In addition to the browser settings, you have the option of accepting or rejecting certain non-essential cookies via a cookie banner at the bottom of the website. Essential cookies are session cookies that are necessary for the correct function and display of our website. These cookies cannot be turned off via the cookie banner. All other cookies, especially cookies for marketing purposes or cookies from third-party providers, can be turned off via the cookie banner. After you have made your settings, you can change them again at any time via a small button (represented by a gear icon) at the bottom left of the screen.
10. USE OF SPECIALIZED HOSTING AND E-MAIL SERVICE PROVIDERS
We cooperate with specialized service providers for the performance of certain services, in particular the hosting of the website and our online shop, as well as e-mail services. These service providers process your personal data on our behalf and strictly in accordance with our instructions and guarantee compliance with data protection regulations as well as the required security measures. In addition, the service providers only receive information from us that is necessary for them to perform the respective service.
Contact form and e-mail newsletter
On our website is a contact form available, which can be used for electronic contact. If a user accepted this option, the data entered in the input mask will be transmitted to us and saved. These data are:
- First Name
- Last Name
- E-mail address
- Phone Number
- Address data (Country)
- Your individual message to us
At the time of sending the message, the following data is also stored:
- Date and time of registration
- IP address of the Transmitter/ User Agent (corresponds to browser)
For the processing of the data, your consent is obtained during the submission process and reference is made to this privacy policy.
11. SOCIAL MEDIA APPEARANCES
Data Processing Through Social Networks
We maintain publicly available profiles on social networks. The individual social networks we use can be found below. Social networks such as Instagram, Twitter, LinkedIn and Google, etc. can usually analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). By visiting our social media presence, numerous data protection-related processing processes are triggered.
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data can also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, using cookies that are stored on your end device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. In this way, interest-based advertising can be displayed inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or were logged in.
Please also note that we cannot track all processing processes on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and data protection provisions of the respective social media portals.
Our social media presence is designed to ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. The analysis processes initiated by the social networks may be based on different legal bases that have to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 Para. 1 lit. a DSGVO).
Responsible and assertion of rights
If you visit one of our social media sites (e.g. Instagram), we, together with the operator of the social media platform, are responsible for the data processing processes triggered during this visit. You can exercise your rights (information, correction, deletion, restriction of processing, data portability and complaint) in principle both against us as well as against the operator of the respective social media portal. Please note that despite the shared responsibility with the social media portal operators, we do not have any full influence on the data processing processes of the social media portals. Our options are largely determined by the corporate policy of the respective provider.
Storage time
The data collected directly by us via the social media presence will be deleted from our systems as soon as: the purpose for their storage no longer applies, you ask us to delete them, revoke your consent to the storage or the purpose for the data storage no longer applies. Saved cookies remain on your device until you delete them. Mandatory legal provisions - especially retention periods - remain unaffected. We have no influence on the storage period of your data, which are saved by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their data protection declaration, see below).
Social Networks in Detail
We have a profile on Instagram. The provider is Meta Platforms Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. You can find details on how they handle your personal data in Instagram's data protection declaration:
https://privacycenter.instagram.com/policy/
YouTube
We have a profile on YouTube. The website is operated by YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. You can find details on how they handle your personal data in YouTube's data protection declaration:
https://policies.google.com/privacy
12. LEGAL BASIS FOR DATA PROCESSING
The legal basis for the processing of the data is Art. 6 Para. 1 lit. a DSGVO. The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 Para. 1 lit. f DSGVO. If the email contact is aimed at the conclusion of a contract, then an additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
Purpose of data processing
The processing of personal data from the input mask serves us only to process the contact. If you contact us by email, this is also the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
Duration of storage
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. The additional personal data collected during the sending process will be deleted after a period of time.
Protection of your data
We take appropriate technical and organizational measures together with our service providers to secure our website and IT systems against the loss, destruction, or unauthorized access, change, or distribution of your data. Right to information, correction, locking, and deletion of personal data, contradiction and withdrawal of consent. You have the right to obtain information on the data stored concerning your person as well as to demand its deletion, correction, or blocking free of charge. You may withdraw your consent to the future collection, processing, and/or use of personal data at any time.
If you have any questions about data protection or the processing of your data then please contact us using the contact information provided in the IMPRINT of this website and we will be happy to answer them for you.
13. UPDATES TO THE PRIVACY POLICY
We reserve the right to update this privacy policy from time to time. Updates to this privacy policy are published on our website. Changes take effect once published on our website. We therefore recommend regularly visiting this page in order to stay informed about any updates.